These terms and conditions govern the supply of goods by Mothaiba Ltd trading as Nest4Less ("we", "us") to you ("the customer").

**Why you should read them:**  
These terms explain key information about us, how we supply products, how the contract may be changed or ended, procedures for resolving issues, and other important details. Please read them carefully before placing your order. If you believe there is an error in these terms, contact our Customer Service Team.

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Information About Us and How To Contact Us  
Who we are:  
Mothaiba Ltd trading as Nest4Less
71-75 Shelton St London EC2H 9JQ 
Company Registration No.: 14779091 

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How to contact us:
- Phone: 07542821417
- Email: hello@nest4less.co.uk.co.uk  
- Post: Mothaiba Ltd 71-75 Shelton St London EC2H 9JQ

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How we may contact you:
We will contact you via phone, email, or post using the details provided in your order.  

"Writing" includes emails:  
References to "writing" or "written" in these terms include communication by email or post.  

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Our Contract With You
Accepting your order:
A legally binding contract is formed when we send your order confirmation email.  

**If we cannot accept your order:**  
We will notify you in writing and will not charge you. This may occur due to stock unavailability or payment failure.  

Your order number: 
We will provide an order number once assigned. Please quote this in all communications.  

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Our Products  
Product variations:
Website images are for illustration only. Actual products may vary slightly due to monitor display differences.  

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Your Rights To Make Changes
Changing your order: 
Contact us immediately. We will confirm feasibility and any impact on price/delivery. **Changes cannot be made after dispatch.**  

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Providing The Products 
Required information:  
You must provide accurate details (e.g., name, address, payment) for order processing. Failure may result in delayed or cancelled delivery.  

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Responsibility & ownership:  
- You assume responsibility upon signing for delivery.  
- Ownership transfers when full payment is received.  

Delivery:  
- Costs are stated on our website.  
- Estimated delivery times are provided during checkout (details in our Delivery Policy). Time is not of the essence. 
- Delays beyond our control (e.g., courier issues) do not incur liability. We will notify you promptly. For substantial delays, you may terminate the contract for a refund/credit.  
-Failed delivery attempts may result in storage/redelivery fees. You must sign for receipt.  

Late delivery:
You may terminate the contract under UK consumer law if goods are not delivered within a reasonable time. Notify us in writing for a refund/credit.  

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Your Rights To End The Contract 
Termination rights:
You have rights under the Consumer Rights Act 2015 (e.g., for faulty, misdescribed, or undelivered goods). See Clause 10.2 for details.  

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How to end the contract:  
Notify us via:  
-Phone: 07542821417 
- Email: hello@nest4less.co.uk  
  
Include your name, address, order details, and contact information.  

Returning products: 
Return goods in accordance with our Returns Policy.  

Refunds:
- Full refund (including delivery) will be issued via original payment method.  
- Deductions may apply for damaged goods or incurred delivery costs.  
- Refunds are processed within 14 days of receiving returned goods.  

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Our Rights To End The Contract
Breach by you: 
We may terminate if you fail to accept delivery/collection within a reasonable time.  
Compensation: 
We may deduct costs or charge compensation for breach-related losses.  

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Product Problems 
Reporting issues: 
Contact Customer Service (07542821417 or hello@nest4less.co.uk).  

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Your legal rights:  
Goods must conform to the contract (Consumer Rights Act 2015):  
- As described, fit for purpose, satisfactory quality, matching samples.  
**Entitlements after delivery:**  
| Timeframe                                                                         

Up to 14 days from date of order     Cooling-off period (change of mind)                                
Up to 30 days  from date of delivery    Refund for defective/non-conforming goods              Up to 37 days       Refund if repair/replacement fails                                   

                    

Returning rejected products:
Return goods by post or arrange collection. You bear return costs. Contact us for a label/collection.  

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Price And Payment  
Pricing:  
The price (including VAT) is displayed at checkout and confirmed in your order confirmation. We correct pricing errors when identified.  

Payment: 
Full payment is required upon order via debit/credit card. Payment is taken before dispatch.  

Billing issues:  
Notify us promptly if charged incorrectly.  

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Our Liability  
Loss or damage:  
We are liable for foreseeable loss caused by our breach of these terms.  
Limitations: 
- Liability for an order is capped at its value.  
- We exclude liability for indirect/consequential losses, loss of profit, or business interruption.  
- Liability for death/personal injury or fraud is not excluded.  

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Your Personal Information 
How we use it: 
- To process and deliver your order.  
- For payment processing.  
- For marketing (with consent; opt-out anytime).  
Sharing data: 
We only share data where legally required or with your explicit consent.  

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Other Terms 
Transferring rights: 
We may transfer this agreement to another organisation, notifying you in writing without affecting your rights. You may not transfer your rights.  

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Third-party rights:
Only you and we have rights under this contract.  

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Severability: 
If any term is unlawful, the rest remain valid.  

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Enforcement delay:
Delayed enforcement by us does not waive our rights.  

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Governing law: 
English law governs this contract. Disputes may be resolved in English courts (Scottish/Northern Irish courts if you reside there).  

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